In a significant move aimed at meeting the aspirations of the people, the Jammu and Kashmir government has stepped up its public outreach initiative by involving administrative secretaries in the public grievance redressal mechanism, which was earlier restricted to the advisors to the Lieutenant Governor.
Under the fresh move, administrative secretaries have also been tasked with holding public grievance camps five days in a month, two days each in Jammu and Srinagar, and once a month in the allotted district of the Union Territory.
The initiative aims at further intensifying the outreach mechanism for quality and quantitative disposal of public grievances and extending the exercise to the districts to reach out to the people unable to move to the twin capitals of the Union Territory.
According to a government statement, the move will make the top UT bureaucracy available to the people, which in turn will bring more transparency, efficiency and accountability in governance.
The PWD Guest House in Jammu and the Banquet Hall in Srinagar will be the venues for public hearing for every administrative secretary, as per the government order. The meeting timings in both Jammu and Srinagar will be from 10 a.m. to 4 p.m.
